Privacy Policy

Last updated: 2025

This Privacy Policy describes how James Brown ("we", "us", or "our"), operating at jamesbrown.net, collects, uses and protects personal information provided by visitors and customers.

By using this website or purchasing products and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email address) when you contact us or make a purchase
  • Payment information, processed securely through third-party processors (we do not store full payment card details)
  • Usage data such as IP address, browser type and pages visited, collected automatically via web analytics tools
  • Any information you voluntarily provide when contacting us or engaging our services

2. How We Use Your Information

Personal information collected is used to:

  • Deliver products and services you have purchased
  • Respond to enquiries and provide customer support
  • Process payments securely
  • Send transactional communications relating to your purchase or engagement
  • Improve the website and our services
  • Comply with legal obligations

3. Legal Basis for Processing

We process your personal information on the following legal bases: performance of a contract (when you purchase from us), your consent (where applicable), our legitimate business interests, and compliance with legal obligations.

4. Third-Party Services

We may use the following categories of third-party services which may process your data:

  • Payment processors (e.g. Stripe) for secure payment handling
  • Email service providers for transactional communications
  • Web analytics services for site usage analysis
  • Hosting and infrastructure providers

These services are bound by their own privacy policies and applicable data protection laws.

5. Cookies

This website may use cookies and similar tracking technologies to improve user experience and gather analytics data. You may control cookie settings through your browser. Disabling cookies may affect certain website functionality.

6. Data Retention

We retain personal information only for as long as is necessary for the purposes set out in this policy, or as required by law. When data is no longer required it is securely deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing in certain circumstances
  • The right to data portability where applicable

To exercise any of these rights, please contact us at info@jamesbrown.net.

9. International Data Transfers

As an international operation based in Japan, personal data may be transferred to and processed in countries outside your own. We take steps to ensure appropriate safeguards are in place for any such transfers.

10. Children's Privacy

Our products and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of this website after changes constitutes acceptance of the revised policy.

12. Contact

For any questions or concerns relating to this Privacy Policy, please contact:

James Brown
Email: info@jamesbrown.net
Address: Suite 341 K-1bldg 3F, 7-2-6 Nishishinjuku, Shinjuku-ku, Tokyo, Japan 160-0023